Terms & Conditions

1. General

These terms apply to all auctions and purchases via CCAuktioner, org. no. 5566255849, Länsmansgatan 17, 282 72 Sösdala, Sweden. By placing a bid you accept these terms in full.

2. Registration and Account

Participation in auctions requires a registered account with accurate contact details (name, email, phone, and address). You must be at least 18 years old, or have parental consent, to register and bid. Inaccurate details may result in account suspension.

3. Bidding

• Bids are binding and cannot be withdrawn.
• The minimum bid is the starting price. Minimum bid increments are calculated automatically.
• Automatic maximum bid (proxy bidding) means the system bids on your behalf up to your stated maximum amount.
• If a bid is placed within the last 3 minutes, the auction is automatically extended by 3 minutes.
• CCAuktioner reserves the right to cancel, withdraw, or void an auction if technical errors or other circumstances arise.
• Reserve price and counter-offers. If the final bid is below any reserve price, the seller may accept the bid, submit a counter-offer to the highest bidder, or decline. A contract is formed only when the seller (or the highest bidder accepting the counter-offer) agrees on the final price. The 14-day right-of-withdrawal window is counted from the day after you receive the item, regardless of when the contract was concluded.
• Right of withdrawal. When you place a bid on ccauktioner.se, a distance contract is formed between you and CCAuktioner. Under the Swedish Distance and Off-Premises Contracts Act (2005:59) you have, as a consumer, a 14-day right of withdrawal, counted from the day after you receive the item — for collection, the day after pickup; for shipping, the day after delivery. This right applies regardless of whether the underlying item was previously owned by a private seller: CCAuktioner sells as a commission agent in its own name and is therefore the seller in relation to you. Exercise the right by notifying CCAuktioner via your account or via the standardized withdrawal form at ccauktioner.se/angerratt.php. The buyer pays return shipping; collected items are returned to Länsmansgatan 17, 282 72 Sösdala, Sweden. Refund is issued within 14 days of notification, though payment may be withheld until the goods are received back or you have demonstrated return shipment. This right is independent of, and applies in addition to, the 48-hour review window and statutory complaint rights described in §6.

4. Payment and Invoice

• Total price. You pay the final bid (hammer price). CCAuktioner does not charge a buyer's premium. Statutory artist resale right (följerätt) may be added on top of the hammer price for original works of art and is then shown as a separate line on the invoice. VAT is reported under the margin scheme (VMB) for second-hand goods where applicable; items sold under VMB are marked VMB on the item page.
• After the auction closes, a combined PDF invoice is emailed to your registered address, covering all items you won during the previous day.
• Payment must be made within 3 days of the invoice date.
• Payment is made via Swish (123-556677) or bank giro (5620-1460). Quote the invoice number as the payment reference.
• Automatic email reminders are sent if payment is late.
• If payment is not received by the due date, CCAuktioner reserves the right to resell the item. The bidder may be held liable for any price difference and administrative costs.

5. Collection and Delivery

• Purchased items are collected at Länsmansgatan 17, 282 72 Sösdala, Sweden.
• Items must be collected within 7 days of the invoice being paid. Book a time at info@ccauktioner.se.
• CCAuktioner currently only offers local collection. A shipping service may be offered in the future; see current information at the time of payment.
• Items not collected within the stated time may be resold without compensation to the buyer.
• Regulated second-hand goods (Act 1999:271). CCAuktioner is a registered second-hand dealer with the Swedish Police Authority. When purchasing certain categories of second-hand goods (including jewellery, precious metals, electronics, computers, phones, bicycles, mopeds, musical instruments and chainsaws) above the statutory value threshold (SEK 500 for most categories, SEK 2,000 for some; chainsaws always), we are required under Section 4 of Act (1999:271) to record the buyer's name, address and a valid identity document (driver's licence, passport or EU/EEA ID card). This applies primarily to our secondhand till but may also arise at collection of equivalent auction winnings. The data is stored encrypted for ten years in accordance with Section 11 of Ordinance (1999:272) and may be disclosed to the Police Authority on request. See further our privacy policy.

6. Condition and Complaints

• All items are sold as is unless otherwise stated in the description.
• Photos and descriptions are for guidance only. We encourage buyers to visit us in person to inspect items before bidding.
• Complaints about defects are handled under the Swedish Consumer Sales Act (2022:260). CCAuktioner's auctions are online timed distance contracts and do not constitute a public auction within the meaning of the Act (see e.g. ARN 2014-02631); the defect assessment therefore follows the general rule in Chapter 4, Sections 2–3 of the Consumer Sales Act. The assessment takes into account the item's age, the condition stated in the description, and the starting price — normal age-related wear and minor imperfections consistent with the item's age and starting price do not generally amount to a defect.
• Complaints must be raised without undue delay after the defect is discovered. Buyers can file a complaint directly from their account at ccauktioner.se/konto/reklamation.php or contact us at info@ccauktioner.se.
• 48-hour review window after pickup. Once an item has been registered as collected by CCAuktioner, the buyer has 48 hours to report that the item does not match its description (e.g. hidden defect, damage or incorrect dating). CCAuktioner will review the case and hold the seller payout until a decision is made. This routine does not affect the statutory complaint rights set out in the Swedish Consumer Sales Act, and it applies in addition to — not instead of — the 14-day right of withdrawal described in §3.
• CCAuktioner acts as a commission agent for private sellers. A right of recourse against the seller may arise in justified complaint cases.

7. Limitation of Liability

CCAuktioner is not liable for indirect damages arising from auction results, technical outages, or force majeure events. Our liability is in all cases limited to the amount paid for the item.

8. Personal Data

Your personal data is processed in accordance with our Privacy Policy.

9. Disputes and Dispute Resolution

Disputes are resolved first through dialogue. Alternatively, a consumer may refer the dispute to the Swedish National Board for Consumer Disputes (ARN), which handles disputes concerning goods worth more than SEK 500. Submit a complaint at arn.se. CCAuktioner follows ARN's recommendations.

Consumers resident in the EU may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr. Our email address for ODR matters is info@ccauktioner.se.

A dispute may also be submitted to a Swedish general court under Swedish law. Pursuant to Articles 17–19 of the Brussels I bis Regulation (EU 1215/2012), a consumer always retains the right to bring proceedings in the courts of their own domicile, regardless of anything else in these terms.

10. Sellers

These terms apply to buyers on CCAuktioner. If you are a seller consigning items for sale, your relationship with CCAuktioner is governed by the Seller Agreement, which covers commission, payouts, title, artist resale rights (följerätt), and DAC7 reporting to the Swedish Tax Agency.

11. Contact

CCAuktioner · Länsmansgatan 17, 282 72 Sösdala, Sweden · info@ccauktioner.se · https://ccauktioner.se